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Custom Software · Odisha & India

WhatsApp Business Bot
Setup in India

Your customers already message you on WhatsApp. A bot answers the repetitive eighty percent instantly, books appointments, and flags the enquiries actually worth your time.

Never Lose a Lead to a Full Inbox

V Media Production is a Sambalpur, Odisha-based agency setting up WhatsApp business bots for service businesses across India — automated FAQ replies, appointment booking and lead qualification running 24/7, from around ₹14,999 setup plus a monthly retainer.

A clinic, coaching centre or restaurant gets the same questions all day: timings, price, location, availability. Somewhere in that flood is the message from a customer ready to book — and it is the one that gets missed, because by 9pm nobody is scrolling back through forty chats.

A WhatsApp bot handles the repetitive majority instantly and around the clock, then hands the genuine enquiries to a human with the context already gathered. It is the single easiest automation to justify for an Indian service business, because the owner feels the problem every single day. It extends naturally into a full website chatbot and CRM follow-up.

Bot setup from₹14,999 setup

Plus a monthly retainer for hosting, updates and monitoring.

Get This Service Ask on WhatsApp

What Every WhatsApp Bot Includes

Official WhatsApp Business API setupVerified business account, display name and number provisioning handled.
Automated FAQ repliesTimings, pricing, location, availability — answered instantly, every time.
Appointment & booking flowCustomers book a slot in the chat, without anyone picking up a phone.
Lead qualificationThe bot asks the qualifying questions, so you only speak to people worth speaking to.
Human handoverReal enquiries routed to your team with the whole conversation attached.
Multilingual: Hindi, Odia, EnglishCustomers reply in the language they actually type in.
Broadcast & reminder templatesApproved message templates for reminders, offers and follow-ups.
CRM & sheet integrationEvery enquiry logged automatically, so nothing lives only in a chat.

Our WhatsApp Bot Process

1

Audit your real messages

We read a week of your actual chats and count which questions repeat. That is the bot's script.

2

Set up the Business API

Verification, number provisioning and display name — the part most people get stuck on.

3

Build the conversation flows

FAQ answers, booking logic, qualification questions and handover rules.

4

Test with real conversations

We try to break it the way customers will, including with typos and voice notes.

5

Launch, monitor & tune

We watch the first weeks of real chats and tighten the answers that miss.

Why Businesses Choose Us for This

Most WhatsApp bots fail for one reason: someone wrote the script from imagination instead of from the actual inbox. We start by reading a week of your real messages, because the eight questions that matter are always obvious once you count them.

We also build the handover properly. A bot that traps a ready-to-buy customer in a menu loop costs you more than having no bot at all, so ours escalate early and pass the full context to a human.

This pairs directly with website chatbots, CRM setup and process automation so an enquiry becomes a booking without manual re-entry.

Bots That Book, Not Just Reply

We measure these by appointments booked and leads qualified, not messages sent. See the automation work we deliver.

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Where We Work

Based in Sambalpur, building for clients across India.

Sambalpur Bargarh Jharsuguda Bolangir Sundargarh Bhubaneswar Cuttack Remote · All India

WhatsApp Business Bot FAQs

Setup with V Media Production starts from around ₹14,999, plus a monthly retainer covering hosting, monitoring and updates. WhatsApp's own API messaging charges are billed separately by Meta and depend on your conversation volume. We explain the full cost on the first call.
For automation at any real volume, yes — and we handle the verification and number provisioning, which is the part most businesses get stuck on. The free WhatsApp Business app allows only basic away messages, not genuine automation.
Yes. Customers pick a slot inside the chat and it lands in your calendar or sheet, with reminders sent automatically before the appointment. For clinics and coaching centres this is usually the feature that pays for the whole project.
Yes. We build the flows to handle Hindi, Odia and English, including the mixed and transliterated way people actually type on WhatsApp.
It hands over to a human immediately and passes the full conversation across, so your team is not asking the customer to repeat themselves. We set the escalation rules deliberately early rather than trapping people in menus.
Usually one to two weeks, most of which is WhatsApp Business API verification rather than the build. Once approved, the flows go live quickly and we tune them over the following weeks.

Works Well With

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Ready to Stop Answering the Same Question?

Book a free 30-minute call. Send us a screenshot of yesterday's messages and we will show you what a bot removes.